Frequently Asked Questions

  • Thursday - Monday: All orders must be placed by Monday at 5:00 PM for pickup the following Wednesday.

  • There is no order minimum!

  • You can reach us anytime via our contact page or email. If it’s urgent, send us a text.

    We respond quickly—usually within hours or same day, depending on urgency. We're here to help!

  • You come during your pickup window with your market bags—just like you would do at the farmer’s market and collect your goodies from all the farmers and makers!

    Pickup addresses are shown here, as well as at checkout, and detailed instructions are sent in your confirmation email.

How to Order

Our Food

  • We prioritize farmers, ranchers, and makers who use sustainable, ethical, and regenerative practices and grow food without synthetic pesticides or unnecessary chemical inputs.

    Not everything we carry is certified organic. Some of the producers we admire most choose not to pursue certification because of the cost, paperwork, or because they believe the certification process doesn't always reflect the highest standards of stewardship. At Hubstead, we believe relationships matter. We get to know our growers and makers, visit farms, and continually seek out producers who are doing things the right way—for healthier soil, healthier ecosystems, and healthier people.

Delivery & Pick-up

  • You come during your pickup window with your market bags—just like you would do at the farmer’s market and collect your goodies from all the farmers and makers!

    Pickup addresses are shown here, as well as at checkout, and detailed instructions are sent in your confirmation email.

    Pickup at your local hub is free.

  • Pick-up is once a week, Wednesdays.

  • Delivery is currently available within Malibu, Thousand Oaks, Agoura, Westlake Village and the Pacific Palisades for an additional fee. Pickup is always free.

    Please note: If your order contains perishables, including meat and dairy, somebody must be home to accept the delivery until our refrigerated packaging is sorted out.

    We’re currently working on expanding our delivery options. Please send us an email or use our contact form to let us know if you’d like pick-up or delivery in your area.

  • We currently have a hub in Venice, two in the Pacific Palisades and one in Malibu.

    In September we will open a hub in Thousand Oaks. However, you can currently order delivery from the Thousand Oaks hub to neighboring communities.

    If your area isn’t shown, please register your interest via this form, and who knows... your city might be next!

  • We’d love to! Register your interest via this form.

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